I visited the Virgin on my last trip and with only 1 hour of play at a video poker play, I received an offer for 3 free nights with no resort fees. For the same amount of play I gave the Orleans, I get free rooms at Mandalay Bay but I prefer to stay off-strip. The pool is very comfortable and quiet and there was never an issue finding a chair. There were a few good things about the Orleans. There is also an Asian restaurant, but I don’t care for that type of food. This limited my dining choices to an over-crowded, over-priced coffee shop with poor service or Bailiwick, an Irish pub type restaurant that does not open until 4pm. There is no longer a buffet and the Prime Rib Loft has closed. The shuttle bus to the Gold Coast and Strip have been discontinued. The Young at Heart program has been stripped down to nothing. My host retired a year ago and since then I can’t even get a weekday room in July or August comped. Other than my first visit over 20 years ago, I have always had my rooms comped. I am a Sapphire level player and Boyd has really cut its benefits to its loyal customers. I have been staying at the Orleans 2 -3 times a year for over 20 years and this was probably my last stay.

We didn’t have time for restaurants at the hotel. I like that I was able to grab and go at the food court. I was able to make the food from the food court or restaurants work for me though. There is no mini fridge in the room so my special diet food went bad. Nothing to write home about but it worked. The room smelled like cigarette smoke and too - for a nonsmoking room! Security got our room changed again without us having to go back down. Security was awesome by the way!!! They checked the room locks and it was a malfunction. Had to call on the hallway phone again, they sent security to see what was wrong. Got the keys changed and still didn’t work. Called from the hallway phone, had to go down again and change keys. Had to call front desk again, and this time, a guy answered and said to coke down and he’ll change our room. Called the front desk, the lady told me she would call housekeeping.

Got back, sat on the bed, and it smelled like FECES!!! Like straight up nasty. Went into the room, put our stuff down, and then went to eat. Disaster from the get go! Check in went fine.

Las vegas orleans hotel and casino